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Human Resources Manager / Generalist
R360,000 – R450,000 pa Sandton
Position Description:
The HRM / Generalist manages the day-to-day operations of the Human Resource office, responsible for the administration of the HR policies, procedures and programs and carries out responsibilities in the following functional areas: departmental development, HRIS, employee relations, training and development, benefits, compensation, organizational development, and employment. The HRM originates and leads HR practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and on-going development of a superior workforce.
Primary Objectives:
Development of a superior workforce through recruitment as well as learning and development programmes.
Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance through organisational development
Processing of Payroll
- Develop and administer programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
- Participate in developing department goals, objectives, and systems.
- Assist to establish departmental measurements that support the accomplishment of the company’s strategic goals.
- Assists with the monitoring of an annual budget.
- Maintain employee-related data bases and prepares
- Provide statutory reports as well as reports required by management to carry out the functions of the department and company.
- Assist with the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs.
- Assist with the establishment of an in-house employee training system that addresses company training needs including training needs assessment, new employee orientation or on-boarding, management development, production cross-training, the measurement of training impact, and training transfer.
- Assist managers with the selection and contracting of external training programs and consultants.
- Provide necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports.
- Assist with the development of and monitors the spending of the corporate training budget.
- Maintains employee training records.
- Manage the recruitment process for exempt and nonexempt employees and interns using the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.
- Conducts the recruiting planning meetings when needed staff is identified.
- Reviews resumes for all candidates and interview nonexempt, and exempt when assigned, candidates for employment.
- Serves on employee selection committees or meetings.
- Assist with the monitoring of the company wage and salary structure and the variable pay systems within the company including bonuses and raises.
- Provide competitive market research and prepares pay studies to help establish pay practices and pay bands that help to recruit and retain superior staff.
- Responsible for payroll – processing (90 – 100 staff) and maintain the payroll data base.
- Provide day-to-day benefits administration services. Assist employees with any claim issues.
- Develop and schedules benefits orientations and other benefits training.
- Administers the pension plan and complete yearly compliance reporting.
- Administer disability and worker’s compensation.
- Recommend changes in benefits offered, especially new benefits aimed at employee satisfaction and retention.
Provide training and development
Recruitment
Employee Relations
- Assists with the development of HR policies for the company with regard to employee relations.
- Partner with management to communicate HR policies, procedures, programs and laws.
- Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
- Participate in the conduct of investigations when employee complaints or concerns are brought forth.
- Advise managers and supervisors about the steps in the progressive discipline system of the company. Counsels managers on employment issues.
- Assist with the implementation of company safety and health programs.
- Tracks and posts OSHA-required data and files reports.
Compensation and Benefits
Organization Development
- Assist with the carrying out of a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management.
- Assist with employee communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.
- Help monitor the organization’s culture so that it supports the attainment of the company’s goals and promotes employee satisfaction.
- Assist with the company-wide committees including the wellness, training, environmental health and safety, activity, and culture and communications committees.
Human Resources Generalist Requirements
a) Minimum of a tertiary qualification, HR related
b) Three to five plus years of progressive leadership experience in HR positions with focus on recruitment, learning and development or organisational development
c) Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
d) Effective oral and written communication.
e) Excellent interpersonal and coaching skills.
f) Evidence of the practice of a high level of confidentiality.
g) Excellent organizational skills.
This job description is a guide rather than an exhaustive list of skills, efforts, duties, and responsibilities
Work Environment
This is a young, dynamic financial services company, with 90- 100 employees most are B Com graduates, turning over R1 billion per annum and growing at a phenomenal pace.
Forward cv to: frances@hitw.co.za
Key Account Manager, Sandton, R25K-R30K, plus commission and benefits
Our client, an A-List player in corporate financial services, requires the passion and expertise of a retentions consultant to retain clients by offering them superior customer service
Responsibilities include:
- Turn unprofitable customers to profitable by designing and implementing a comprehensive relationship management programme that enhances customer engagement
- Ability to collect and analyse data
- Knowledge of investigations and complaints and dispute resolution
- Uncover demand (total number of financial services), frequency of use (product usage)
- Ascertain level of satisfaction and life stage of relationship
- Understand financial product offerings
- Understand customer behaviours (attitude), unpack attributes, identify primary motivators that will lead to more profitable company-customer relationship
- Constantly monitor customer profiles and portfolio and actively manage marketing efforts based on changing customer behaviour
Minimum Requirements
- Relevant degree
- Account management experience
Fluent in written and spoken English
Send your cv to frances@hitw.o.za asap
Creditors Manager, Kempton Park, R25K pm
Job Responsibilities
- Ensuring compliance with Service Level Agreements
- Ensure department attains supplier satisfaction score of 85% and higher
- Drive management of creditors in line with agreed parameters
- Reviewing and authorising of creditors’ payments
- Monthly review of creditors’ reconciliations
- Reconciling of Accounts Payable to General Ledger on monthly basis
- Interaction with IT regarding system errors
- Oversee of Scanning supervisor and staff
- Oversee of Creditors supervisor and staff
- Providing On-the-job training to subordinates
- Motivating and developing people
- Drive BEE procurement spend
- Ongoing revision and improvement to systems of internal control
- Resolving queries to the satisfaction of internal and external customers
Required Qualifications / Experience
- Matric, with ten years experience
- Proven experience in administrative field
- Computer literate in Oracle, AS400, Windows, Outlook, Excel & Word
- Unendorsed Drivers License
- Sound career record with contactable references
Required Competencies
- Action orientated
- Adaptability
- Problem solving
- Planning, organizing and control
- Self-disciplined
- Attention to detail
- Effective time management
- Assertiveness
- Good interpersonal relationships
- Ability to work under pressure and to meet deadlines
- Strong leadership qualities
General
- Willing to complete a Predictive Index Survey
- Willing to sign a restraint of trade
Send cv to frances@hitw.co.za asap
Retention Consultant, Sandton, R25K – R30K, beneftis plus commision
Our client, an A-List player in corporate financial services, requires the passion and expertise of a retentions consultant to retain clients by offering them superior customer service
Responsibilities include:
- Turn unprofitable customers to profitable by designing and implementing a comprehensive relationship management programme that enhances customer engagement
- Ability to collect and analyse data
- Knowledge of investigations and complaints and dispute resolution
- Uncover demand (total number of financial services), frequency of use (product usage)
- Ascertain level of satisfaction and life stage of relationship
- Understand financial product offerings
- Understand customer behaviours (attitude), unpack attributes, identify primary motivators that will lead to more profitable company-customer relationship
- Constantly monitor customer profiles and portfolio and actively manage marketing efforts based on changing customer behaviour
Minimum Requirements
- Relevant degree
- Account management experience
Fluent in written and spoken English
Send your cv to frances@hitw.o.za asap
Full Maintenance Leasing – FML – Vehicles, Sandton, R30k – R35k basic plus commission and benefits
| Leading financial services company seeks a Fleet Management Consultant with extensive expertise in financing (vehicle / asset) and related services including;who will consult with corporate clients on the fleet management products and services in order to achieve customer retention and relationship building. |
The role will involve the following responsibilities:
- Consult on administration and queries associated with the clients
- Advise clients on relevant fleet solutions
- Prepare and assist in analysing clients credit applications
- Keep abreast of the market trends and competitor activities
- Build strategic relationships with premium clients and manage these relationships
- Identify and secure growth opportunities within current client base
- Hold regular meetings with clients in order to consult on fleet management and advice fleet policies to proactively manage fleet requirements
- Prepare and present proposals to clients on new opportunities for products or services
- Control fleet performance through preparation of reports for clients and internal use
Application Requirements:
- Sales experience
- Full maintenance leases (knowledge of processes and pricing)
- Operating rentals
- Managed maintenance agreements
- Knowledge of value-add products;
- Vehicle sourcing
- Cards for fuel, oil, toll, repairs and/or maintenance
- Vehicle insurance
- Vehicle tracking units
- Registration and licensing
- Traffic fines management
- Fleet management reporting
- Regular advise to customers re their fleet (overs and unders)
An amazing opportunity for ambitious individuals
